SPA & WELLNESS
BUSINESS CONSULTING

TREATMENTS & SERVICES

Protocol Creation

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Programming Options

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Menu Development

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TRAINING & DEVELOPMENT

Motivational, Sales,

Customer Service & 

Guest Recovery Training 

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Team Building 

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Management Mentorship

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HUMAN RESOURCES

Employee Handbook &

Operating Manual Creation

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 SOP and  P & P  Development

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Staff Recruitment, Auditions & Hiring

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Operational Assessments of Staff,

Facility & Customer Experience

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FINANCE

P & L Analysis

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Budget Development

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Compensation Planning

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Comp Set Pricing Analysis

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Business Process Review

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Financial Performance Assessment

MARKETING

Social Media Content

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Promotional Planning

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Website Content Development

EQUIPMENT & PRODUCTS

Retail Sales Performance Review

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Inventory Management

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Retail, Professional Product & 

Equipment Sourcing

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Vendor Selection & Contract Negotiations

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OPERATIONS

Onsite Management

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Systems Implementation

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Organizational Strategies

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Audit Preparation

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Secret Shopper & 

Forbes Standards Evaluations

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Pre-opening & Renovation Design Guidance

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Operating System Recommendations

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